Our Approach
A sincere implication in each project and a highly flexible design for a truly customer-centered approach
Step 1: First contact​
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We present our activity, expertise and capabilities, as well as general conditions.
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You present your project, specific needs and constraints, particularly in terms of timing, so we can take them into account. We need to gather all the information to provide a detailed quotation.
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All our conversations are strictly confidential, including for this first step.
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According to our exchange, we determine together wether EphyX is in position to provide relevant data for your project. If so, we go to step 2.
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Step 2: We propose a plan
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This step requires 24-72h depending on the complexity of the project.
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We provide a detailed quotation including deadlines, cost and justified, clear series of electrophysiology-centered protocols and assays to best match your specific needs.
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In some cases, we can perform "free sample" recordings to demonstrate our capabilities regarding specific protocols.
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Depending on the lenght of each project, we agree on a type of contract (fee for service, FTE, hybrid etc.).
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When several experiment types are necessary, clearly defined milestones allow you to change the course of action according to your own evolving constraints.
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Step 3: We perform the experiments
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All the recordings and the preparations are performed by highly qualified electrophysiologists, all experimenters have a PhD in that field.​
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All our equipment is state of the art and fully adapted to the experiments we propose.
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All data is stored in a secured maner and made available at any time to demonstrate progress.
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Data is analyzed in order to provide a clear answer to your hypothesis, and we use justified and suitable statistical analyses.
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Step 4: Reporting and follow-up
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Reports include an introduction, detailed methods and results sections as well as suggestions for interpretation and future experiements.
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The reports come with all data, including analysis files with details on statistical approach. Raw data is sent on a portable hard-drive upon request.
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You want to ensure your satisfaction, you can always come back to us for any question, clarification, or advice.
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For short (<1 month-long) contracts, payment is due only after the final report is received. For longer contracts, an advance payment may be required depending on the particulars of each projects.
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